ZALORA
Customer may enjoy free return in selected 7-Eleven stores for ZALORA products within 30 days receiving the goods
1. Login to your ZALORA account to apply online return / exchange. Fill in the required information and get the QR code.
2. Repack your items in their original packaging.
3. Drop off in selected 7-Eleven stores, simply show the QR code above and give 7-Eleven staff scan.
4. Keep the 7-Eleven receipt for return tracking.
Product dimension and weight limitation:
- Within 54cm x 56cm x 50cm, and
- less than 15kg
* For further details, please refer to ZALORA's FAQ. Here
7-Eleven Store List - ZALORA Return