Why join us?
As the largest chain convenience store in Hong Kong, 7-Eleven provides different variety of products and services, from snacks, drinks, hot food to pick-up and bill payment services. Through providing innovative products, we aim to create a one-stop convenient shopping experience to satisfy different customer demands.
Caring for employees
One of our company’s core values is to be “people-oriented”. We trust and respect all our employees and value teamwork. We encourage openness and sincerity, and hope to maintain close communication in the workplace.
A happy workplace is essential to our employees, therefore our company organizes a variety of recreational and sports events for our employees and members of their families. Activities include birthday parties, an annual dinner and sports competitions, which cordially welcome colleagues and their families to join together.
Employee remuneration and benefits
The company’s pay-for-performance system recognizes staff based on their performance and unique skills.
Our total remuneration package includes attractive benefits such as year-end bonus, operation and sales bonuses, overtime and night shift allowances, transportation allowance, regional allowances, paid annual leave, public holidays, medical benefits, group shopping discounts, dental care plans and non-contributory retirement plans etc.
Different positions are entitled to different benefits. If interested, please contact the Human Resources Department.
Learning and Development
7-Eleven encourages the personal development of each team member, so that our team members can reach their full potential. Besides comprehensive training, highly competent team members will also have relocation opportunities to enhance their skill levels.
Job opportunities
We provide a harmonious and challenging working environment for passionate and daring people. We offer different jobs to suit different talents, helping you develop long-term skills and your career.
Store
There are currently over 900 7-Eleven convenience stores across Hong Kong and Macau, which provides different products and services for all Hong Kong and Macau citizens every day. We invite people who are passionate about retail to join our team, and we provide flexible working hours and locations for full-time and part-time staff to choose from.
Distribution Centre
Our logistics department (Combined Distribution Centre, CDC) plays a critical role in the control and movement of stock. In 24 hours' time, CDC has to finish receiving of goods, picking of goods and delivery to around 1000 stores in Hong Kong and Macau. Other than product deliveries, CDC also provides different types of services such as goods return, equipment distribution, internal branch transfer, internal mailing service etc. This involves the management of our CDC team, our warehouse system and our delivery fleet.
Store Support Centre
We rely on a backend support team to drive the operations of the vast network of 7-Eleven.
Job info
- Store
- Distribution Centre
- Store Support Centre
Promotion path reference
Job Description
Area Manager
Responsibilities:
- Provide guidance to store managers and person-in-charge, ascertain the store operations and quality of service are up to company's standard
- Cultivate employees with potential to cope with the company's development
- Manage and assist franchisee stores, and maintain a good relationship with franchisees
- Inspect stores within the area to ensure the quality of stores and service environment
- Participate in regular communication meetings and reflect the operating conditions of each branch to management
Location:
Anywhere in Hong Kong
Working hours:
9:00 to 18:00, 5.5 days per week (Sunday off)
Requirements:
F.5 or above with at least 5 years of retail management experience. Fluent in Cantonese and English.
Area Manager Trainee
Responsibilities:
- Assist in store daily operation
- Expose to store-in-charges role in identifying sales opportunity, managing customer services and operations standards proactively
- Support in franchisees management and advise their activities in accordance with franchisee agreement, company policies and procedures to achieve long term sustainability of franchisee relationship
- Learn and communicate new programs, policies and procedures to assigned store group effectively to ensure proper execution in accordance with company requirements
- Provide market intelligence and store feedback to management timely
- Ad-hoc projects as assigned
Location:
Anywhere in Hong Kong
Working hours:
9:00 to 18:00, 5.5 days per week (Sunday off)
Requirements:
Form 6 graduate or above with at least 2-year experience in retail or related industry, fresh graduates are also welcome. Fluent in Cantonese and English.
Store Manager
Responsibilities:Make key decisions, manage store operational functions including stock control, cost control, staff training and management, manpower distribution and shop security.
Location:
Anywhere in Hong Kong
Working hours:
9:00 to 18:00, 6 days per week (Sunday off)
Requirements:
F.5 or above with at least 3 years of retail management experience. Fluent in Cantonese, can read and write Chinese and English.
Assistant Store Manager
Responsibilities:Assist store manager in handling operational functions including stock control, cost control, employee training and management, manpower allocation and shop security.
Location:
Anywhere in Hong Kong
Working hours:
9:00 to 18:00, 6 days per week (Sunday off)
Requirements:
F.5 or above with at least 2 years of retail management experience. Fluent in Cantonese, can read and write Chinese and English.
Shift Captain
Responsibilities:Handle daily operation of the store and assist in store operation management.
Location:
Anywhere in Hong Kong
Working hours:
Morning, afternoon or overnight shift, 9 hours per day, 6 days per week, on shift with shift holiday
Requirements:
F.3 or above with 2 years of experience in retail. Fluent in Cantonese, can read and write Chinese and English.
Store Manager Trainee
Responsibilities:Handle daily operation of the store and provide quality customer service. Assist the shop manager in operational functions including stock control, cost control, staff training and management, scheduling and shop security.
Location:
Anywhere in Hong Kong
Working hours:
Morning, afternoon or overnight shift, 9 hours per day, 6 days per week, on shift with shift holiday
Requirements:
DSE holder or above. Fluent in Cantonese, English and Putonghua, can read and write Chinese and English.
Sales Assistant
Responsibilities:Handle daily operation of the store and provide quality customer service.
Location:
Anywhere in Hong Kong
Working hours:
Morning, afternoon or overnight shift, 9 hours per day, 6 days per week, on shift with shift holiday
Requirements:
Fluent in Cantonese, can read and write Chinese.
Casual Sales Assistant
Responsibilities:Handle daily operation of the store and provide quality customer service.
Location:
Anywhere in Hong Kong
Working hours:
Morning shift: 07:00-15:00, or
Mid-day shift: 15:00-23:00, or
Overnight shift: 23:00-07:00
Requirements:
Fluent in Cantonese, can read and write Chinese.
Food Promoter
Responsibilities:
Promote hot food items. Provide friendly, quality customer service.
Location:
Anywhere in Hong Kong
Working hours:
07:00-23:00, 4-10 hours per day, 2-6 days per week.
Requirements:
Fluent in Cantonese, can read and write Chinese.
Distribution Centre Job Descriptions
Operative / IPD Operative (Drink)
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Responsibilities: |
Move goods and handle stocks. |
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Location: |
Kwai Tsing Container Terminal 3 |
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Working hours: |
Morning shift: 07:00-15:30, 6 days a week, or |
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Requirements: |
Fluent in Cantonese, can read and write Chinese. |
Store Support Centre jobs
- Human Resources
- Sales and Merchandise
- Sales and Marketing
- Sales and Operations
- Customer Services
- Sales and Food Services
- Property and Project Management
- Combined Distribution Centre
- Finance
- Information Technology
- Loss Prevention
- Business Development and Franchise Management
- Quality Assurance and Food Safety
Human Resources
HR provides professional advice on all areas of human capital management, ranging from talent acquisition, learning and development, compensation and benefits, and employee performance management, to staff engagement, career development and succession planning. HR plays a key role in helping to promote the working culture by attracting the right people and growing capability.
Sales and Merchandise
Sales and Merchandise play a pivotal role in managing assigned product categories and planning promotional activities to maximize sales and margin targets. This involves everything from negotiating with suppliers to achieving best buying terms, monitoring product performance, ensuring effective product layout and pricing strategies, to sourcing the latest products to meet ever changing customer needs.
Sales and Marketing
We have dedicated marketing teams that look to understand consumer behavior and stay ahead of the latest market trends. Key responsibilities of the Marketing teams include planning as well as formulating and implementing sales and marketing strategies (such as promotion, marketing communications, CRM programs, media and publicity planning and events management). The primary aim is to maximize brand awareness and sales revenue.
Sales and Operations
The Sales and Operations team offers a variety of customer facing roles. Key responsibilities include providing top quality customer service while overseeing daily operation of the stores, including inventory control, management of the store display, resource allocation, the handling of customer enquiries, and coordination of new store openings.
Customer Services
We have a dedicated Customer Services team to manage product enquiries and marketing promotions, and ensure that a wide range of customer relations strategies are being executed.
Sales and Food Services
With the overall responsibility for the ‘RTE’ (Ready to Eat) food products, such as Bakery, Sandwich, Salad, Meal Box, Hot Food and Coffee, the Sales & Food Services Development Team plays a vital role in category reviews, strategy and analysis, as well as innovation and product development. Our team continues to drive innovation and managing food related projects from inception through implementation with a strong focus on food safety, efficiency, and staff training.
Property and Project Management
The Property team is responsible for the planning, development, evaluation and negotiation of new sites to meet our rapid store network expansion. The Project Management team provides cost effective and technical solutions in terms of new store development, and ensures the smooth transition of store openings and closures.
Combined Distribution Centre
Our Combined Distribution Centre plays a critical role in the control and movement of stock from our suppliers to our customers across our extensive network of stores. This involves the management of our distribution centres and our delivery fleet.
Finance
As an integral business function in our organization, Finance provides the whole spectrum of financial and accounting services. Specific disciplines include Accounting, Financial Reporting, Audit and Risk Management, Tax, Investor Relations and Financial Planning and Analysis.
Information Technology
Our systems are designed and implemented to support a modern customer and retail business model. These sophisticated processes and programs require a broad range of skills, such as Program Management, Business Process Design, Solution Architects, System Analysts, Infrastructure Specialists and Service Delivery and Management.
Loss Prevention
The Loss Prevention team is responsible for minimizing the financial losses through internal and external control in various ways. These include regular stocktaking, counting the goods at warehouses, investigation of incident as well as working with services vendors on security systems.
Business Development and Franchise Management
Our Franchise Management team is responsible for communicating the value of the franchise business and recruiting quality franchisees to maintain win-win business relationships. Their key role is to provide operational and merchandising support while offering ongoing training and support for attractive return on investment to existing franchisees.
Quality Assurance & Food Safety
The quality, safety and legality of our products is paramount to our business, and most importantly to our customers. Our Quality Assurance & Food Safety team works relentlessly with both internal and external customers to fulfill these obligations. Meeting the needs of our customers' expectations and complying with regulatory requirements is crucial for achieving sustained results for our business.
Success Stories Sharing
Timothy Wah
“I have participated in projects ranging from small size to large scale and am proud to have contributed to each of them.”
During my 14 years with Dairy Farm, I have started a training centre for the part time staff and established a front-line team specialized in food management in the fresh foods department. Last year, I left the Sales and Operations Department for the Sales and Merchandise Department and was promoted to Merchandise Planning Manager, where I am responsible for the planning and procurement of merchandise in different areas. I have participated in projects ranging from small size to large scale and am proud to have contributed to each of them.
I joined 7-Eleven in 1999 through the GTP as an Area Manager and worked my way up to become Operations Manager. In 2000, I organized a front-line team to take care of food management, display cabinet design, and merchandising. This required me to discuss and work with several departments and to oversee the quality of food. Since I had no former related experience, it was very challenging, but together with my boss and colleagues from other departments, I learned quickly and was soon found great success in the role.
In 2004, I was assigned an important task: to start a training centre for part time front-line staff. Within two years I had established the centre, providing training on operations and customer service for part time front-line staff. At one point, I even acted as a trainer myself. The experience was surprisingly rewarding; years later, I was amazed to meet a colleague who remembered that I had taught him. I never thought of myself as a teacher.
In my present role, I observe the new development direction of the company, dividing the team of over 900 7-Eleven shops in Hong Kong into different areas, in order to supply suitable merchandise for each store’s needs. This task is extremely challenging, requiring deep levels of planning and analysis, which is very different from work I have done before, but it gives me a huge feeling of success. I’ve always enjoyed challenges, which is why I chose to work for7-Eleven with its rapid growth strategy.
Recruitment Centre
For store positions, interested parties please contact us for interview arrangement:
Recruitment hotline: 2299 8150
WhatsApp: 6657 8720 (https://wa.me/85266578720)
Email: 711res@DFIretailgroup.com
8/F, Saxon Tower, 7 Cheung Shun Street, Lai Chi Kok, Kowloon ( 
Lai Chi Kok MTR Station Exit A)
Distribution Centre (Applicants of distribution centre positions only)
For distribution centre positions, interested parties plesae contact us for interview arrangement:
Recruitent hotline: 2299 8150
WhatsApp: 6092 7062 (https://wa.link/au0pz1)
Email: 711res@DFIretailgroup.com
East Wing, 7/F., Block A, ATL Logistics Centre, Berth 3, Kwai Chung Container Terminal, Kwai Chung
( Kwai Fong MTR Station Exit D, take minibus no. 87A/87M)
