ZALORA

ZALORA

Customer may enjoy free return in selected 7-Eleven stores for ZALORA products within 30 days receiving the goods

1. Login to your ZALORA account to apply online return / exchange
2. Repack your items in their original packaging
3. Seal your return parcel and drop off in selected 7-Eleven stores
4. Keep the 7-Eleven receipt for return tracking


Product dimension and weight limitation:
- Within 54cm x 56cm x 50cm, and
- less than 15kg

* For further details, please refer to ZALORA's FAQ. Here

Wifi egg​

Wifi egg

Wifi egg offers you a premium pocket Wi-fi service. Now, wherever you travel, you can enjoy a stable network and stay connected to the world. Furthermore, customers may also choose 7-Eleven as their pick-up or return location via online booking.

ASOS

​ASOS Return Service

You can return any item for a refund within 28 days of receiving your original order from ASOS.

Return Steps:
1. Simply register the return request here
2. Print out return waybill and drop off in selected 7-eleven
3. Pack and seal the return parcel and drop off in selected 7-Eleven stores.
Your return will be processed in approximately 21 working days.

Product dimension and weight limitation:
- Within 54cm x 56cm x 50cm, and
- less than 15kg

* Please keep your return receipt after drop-off for tracking​

GRANA Return​

​GRANA Return

Grana Hong Kong has signed 7-Eleven as its exclusive partner for free product returns. To make it easy for customers, return sheets and return labels are being included in all Grana orders. Customers can return items to any one of the 330-plus 7-Eleven stores.

Product dimension and weight limitation:
- Within 54cm x 56cm x 50cm, and
- less than 15kg