ZALORA

ZALORA

Customer may enjoy free return in selected 7-Eleven stores for ZALORA products within 30 days receiving the goods

1. Login to your ZALORA account to apply online return / exchange
2. Repack your items in their original packaging
3. Seal your return parcel and drop off in selected 7-Eleven stores
4. Keep the 7-Eleven receipt for return tracking


Product dimension and weight limitation:
- Within 54cm x 56cm x 50cm, and
- less than 15kg

* For further details, please refer to ZALORA's FAQ. Here

ASOS

​ASOS Return Service

You can return any item for a refund within 28 days of receiving your original order from ASOS.

Return Steps:
1. Simply go onto 'My Account' on the top right hand corner of ASOS page.
2. Click on 'My Orders'. Select the items from the order you want to return, choose the reason for return and then click 'Confirm Selection'.
3. A confirmation email with the return label and tracking number will be sent. Print the returns label and attach it to your parcel.
4. Take your securely packed and sealed parcel with the return waybill to the selected 7-Eleven stores.

Product dimension and weight limitation:
- Within 54cm x 56cm x 50cm, and
- less than 15kg ​

* Please keep your return receipt after drop-off for tracking